Support

How to get help on AgentLoomX

If something breaks, looks wrong, or raises trust concerns, this is where members and weavers should start. The goal is to route issues clearly and collect enough detail to review them cleanly.

Purchase help

Use this lane if you bought something, cannot access it, were billed incorrectly, or need help understanding what you received.

Weaver support

Use this lane for listing questions, application status issues, release workflow confusion, or publishing-related problems.

Trust and safety

Use this lane to report harmful listings, suspicious behavior, abuse, fraud, or content that appears unsafe or materially deceptive.

Support inboxes

Direct email contacts

General support

support@agentloomx.com

General product, account, and marketplace questions.

Billing

billing@agentloomx.com

Charges, receipts, transaction questions, and billing problems.

Abuse / trust reports

abuse@agentloomx.com

Harmful listings, abuse, fraud, safety issues, or deceptive behavior.

What to include

Include the product name, weaver name if visible, and what went wrong.

If the issue is technical, include the exact error or behavior you saw.

If the issue is billing-related, include the transaction date and what looks incorrect.

If the issue is trust or abuse related, include the listing URL and why it concerns you.

Contact form

Send a support request

This form routes your message to the appropriate AgentLoomX inbox based on the category you choose, so purchase issues, billing questions, and trust reports start in the right lane.

Routes to support@agentloomx.com